Category measurement

Fan Page Analytics uncover value in Facebook Fan Pages

This is Part I in a two part series.

Update: Pete Warden posted on April 5, that Facebook threatened to sue him over Fan Page Analytics and he had no choice but to take the data down. He writes about the experience here.

Pete Warden’s Fan Page Analytics is an online application that generates comparison data & geographic demographics of Facebook Fan Pages. A lot of discussion around fan pages has been that they are low-visibility, elicit little engagement from fans and are akin to a status symbol- check this box so your friends will know, you too are a fan of sock monkeys.

Gist, a social CRM, hosted the dinner at Defrag ’09 where I met Pete Warden and a host of other technies interested in creating a clearer picture of social network users from publicly available data. Based on those conversations, Pete decided to tackle the Fan Page challenge.

A couple of days ago, just after a few tweeps were discussing that number of Fans doesn’t necessarily correlate with activity or community, Pete released Fan Page Analytics.  A common perception: Fan Pages basically offer the ability to demonstrate an affiliation. And, with the exception of a few celebrities and organizations that work to build community on the page, not a whole lot happens on a Fan Page.

As it turns out, even with little activity, Fan Pages can provide useful information when viewed through Fan Page Analytics (FPA). For example, Fans of Snuggie™ are also likely to be fans of freeze pops, Michael Jackson and Twilight (Sorry, but I couldn’t resist picking a “soft” target for my first example.)

Yesterday I asked Pete a few questions to learn more about FPA.

What inspired you to create FPA?

I’ve spent a lot of time designing ads to run on Facebook for my Mailana service, and it was very tough to figure out what locations or shared interests to target since Facebook doesn’t give you access to that sort of demographic information.

Where did you find the data?

I realized that the data I’d already collected from web crawls of public profiles on facebook.com could help me build a better picture of the audience I should be aiming for.

One happy user is Markus Neuert at CycleFilm

I asked Markus what he’d learned from using Fan Page Analytics:

At first, I was very surprised by the amount of fans I share with Women’s and Ladies Cycling Mags. On second thought, I wasn’t. Through my own Fan Page analytics provided by Facebook, I knew my audience is 80% male – and males like to look at females – so what better way to do that than on the mentioned women’s cycling Fan Pages. :)   My recent DVD release of US Pro Cyclist Liz Hatch may also have contributed to that.  Either way, the analysis clearly confirmed Facebook’s own analysis data, and even expanded upon it by giving me concrete options to act upon.

Pete Warden’s Fan Page Analytics is currently in beta. If you’d like to participate here is a link to the form.

And the saga continues…Part II: Pete shares where he is going with FPA and Markus explains how he immediately leveraged his FPA data for CycleFilm.

Cyber-Traffic: your blog on tour

Planning a vacation? Summer gas prices got you down? Maybe you can live vicariously through your blog as it travels around cyberspace. Among other places, my blog has been to Petaling Jaya, Malaysia; Rhiga, Latvia; The Pentagon (I am not making that up!) and Dakar, Senegal. (I want to learn to say Dakar like that lady on NPR- Dahkaahhrrhh.)

So many people ask me how many readers I have for my blog. I never hear though, what sites has your blog been linked to or posted on? Generating traffic for your blog isn’t just about putting it out there as an online magazine for your devoted followers. Blog traffic is both increased and enhanced by being linked to, or, getting posted to other blogs. Here are some examples of how my blog traffic has been increased by being posted on other blogs.

Your blog gets mentioned

I can think of two posts that drove a lot of traffic to my site. In the early days, Celeste Federico of Riverfront Park mentioned my blog when I asked to interview her for a post. Mack Collier of The Viral Garden mentioned me in a piece on websites you can use to grow your blog. Both of which generated a flurry of traffic. And because Mack has such a large audience, I got a lot of traffic as at least seven other blogs linked to his post on Search Engine Guide.

A particular post generates interest on other blogs

My PlurkShop re-cap generated a lot of interest and even more when The Harte of Marketing compiled a list of all the recent PlurkShops.

Your blog is listed in the blogroll of another blog

Blogs as diverse as Green Elevations, GroundFloor Media, The Harte of Marketing and C’est Bone have all kindly listed I Can’t Keep Up on their blogrolls. When I check my stats

Posting comments on other blogs

Blog rookies may not know this, but when you post comments to a blog, your blog/website can be linked to your name. Other readers who find your comment interesting may click through to your site. In mid-June I posted a comment on this piece in Publishing 2.0 and received a lot of traffic. Also, blog authors appreciate the mention and return the favor by mentioning your blog in a future post, or linking to your blog in a blog roll.

Just a little food for thought as you build your blog!

Enjoying summer, hope you are too!
-I Can’t Keep Up

Report From the Field

Welcome to my blog! Today is my official launch day. Thanks to everyone for their thoughts, feedback and ideas with my trial posting in March (see below). While I have a lot to learn, I thought I would get started and use this as a working lab to develop a community around learning social media.

My friend Sarah told me that social media must be “funny, interesting and available.” I think I hurt my funny bone in a Zumba class the other day, but will make up for it in my next post.

This week I am doing a belated report from the field based on two of our colleagues’ recent trip to a social media conference.

Angela Berardino, Senior Communications Manager at the Denver Metro Convention & Visitors Bureau, and Sarah McClean, Public Relations & Communications Manager at the Downtown Denver Partnership, attended Ragan Communications’ Social Media conference in Las Vegas last month. Like everyone they are trying to adapt to rapidly changing social media and figure out how to balance these options with traditional media. The following are comments from e-mail (Old-fashioned, I know.) correspondence.

Key lessons learned? Interactivity rules!
Angela: It seems obvious, but every company that presented really hammered in the need to make communications interactive with the audience. IE, its not a true blog if no one can add comments on it.

Sarah: In addition to costing nothing, other people are getting the word out for you. Social media participants are volunteers, so motivate, empower and respect them. Rather than just making your own blog, participate in what is already being said about you.

Next greatest thing to come down the pipe? Twitter Expansion, Another Generation Takes to the Web and Aggregation.
Angela: Twitter is already out there, but its expansion is what’s next- microblogging; frequent, immediate contact, etc.

Sarah: The older demographic is starting to use social media. Aggregation is starting to occur. Now larger companies investing in/acquiring social networks. Microsoft recently purchased a 1.6 % stake in Facebook ( a mere $240M) and Google purchased YouTube for $1.65B.

New Tricks?
Sarah: Finding ways to leverage video and photo sites like YouTube and Flickr to promote an organization through providing content, but also accepting content from your community.

Angela: I took a ton of notes on measurement, and its hard to boil it down to one statement, but essentially there are a wide number of free tools out there to measure social media. They do take manpower hours, but there isn’t a need for extensive IT background – you just need to play around with the tools.

Angela & Sarah recommend these sites for tracking:
Blogs: Blogpulse, Google Blogsearch, IceRocket, Technorati
Podcasts: Digg
Twitter: Tweeterboard
Tags: del.icio.us
YouTube and Flickr: rankings available on users’ home pages

For another perspective on the conference, check out the New York Times columnist David Pogue’s Are You Taking Advantage of Web 2.0?

Interested in attending a social media conference? Check out these opportunities.
Corporate Communications and the Social Media Revolution
Media Bistro’s Media Circus
New Communications Forum

Future Topics- send me your ideas for additional topics
Denver Blogs
Transitioning from traditional to new media
Have blogs replaced the editorial pages?

Cheers -I Can’t Keep Up

PS – Thanks again to Angela and Sarah for their input. Check out their orgs:

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